Biohazard & Trauma Cleanup

You will be asked a small number of practical questions: the address, what kind of situation it is, whether authorities have released the scene, and who is authorized to be on site. You are not expected to describe more than you want to. If law enforcement or a medical examiner is still working, the property is not released yet, and the response is scheduled for when it is.

A technician meets you at the property. You do not need to be present during the work, and many people choose not to be. If you would rather leave and be called when it is finished, that is a normal request and it will be accommodated.

Do not attempt to clean the area yourself. This is not about the difficulty of the work. Bloodborne pathogens including hepatitis B, hepatitis C, and HIV can remain infectious on surfaces, and household cleaning products and equipment are not designed to make an area safe. Ordinary vacuums can aerosolize contamination rather than contain it.

Keep other people, and pets, out of the affected area until it has been handled. Beyond the health question, cleaning a scene involving someone you know is a lasting burden that people take on in shock and carry afterward. There is no obligation on you to do it.

The affected area is contained first, so that nothing spreads into the rest of the property. Technicians work in personal protective equipment appropriate to the exposure. Contaminated porous materials — carpet, pad, subfloor, drywall, upholstered furniture, bedding — are removed when they cannot be decontaminated, because porous material absorbs and cannot be reliably cleaned to a safe standard.

Remaining surfaces are cleaned and then treated with hospital-grade disinfectants at the correct dwell times. Odor is addressed at its source rather than covered. Regulated waste is packaged, labeled, and transported for disposal through licensed channels, with documentation.

Restoration follows. Materials that were removed are replaced, surfaces are repaired and refinished, and the room is returned to a normal condition. Insurance frequently covers this work; CMAC handles claim documentation and adjuster meetings so that the paperwork is not one more thing on you.

• Certified Hazmat Technicians.
• OSHA and EPA compliant procedures for handling and disposal.
• Discreet and respectful service — unmarked arrival where possible, and no discussion of the situation with neighbors or anyone not authorized.
• Complete confidentiality.
• Full site restoration, not just cleanup.

Trauma and accident scenes, unattended death, blood and other potentially infectious material, hoarding conditions, sewage backup, chemical residue, and other conditions that require containment and regulated disposal rather than ordinary cleaning.

Available across Texas, Oklahoma, Arkansas, Tennessee, and Georgia. Call 1-888-389-CMAC.